KRULZ GAMES / NODBLOCKS / SUPPORT

HELP & FAQ

SUPPORT

One developer answers these. Usually within 24–48 hours.

01

WHY IS MY FACE TRACKING NOT WORKING?

Make sure you are playing in a well-lit room and that nothing is covering the camera. NodBlocks needs an iOS device with a TrueDepth camera — the same camera Face ID uses. On iPad, check that your hand is not resting over the camera array in the bezel.

02

DOES THE GAME RECORD MY FACE?

No. NodBlocks uses ARKit to read maths-based blend shapes in real time, such as jaw open or head turn. No video or image of your face is ever saved, recorded or sent anywhere. The full detail is in the privacy policy.

03

MY SCORE DID NOT UPLOAD TO THE LEADERBOARD. WHY?

Check that you have an active internet connection. If the leaderboard server cannot be reached at that moment, the score is not saved. Scores are not queued offline and uploaded later, because that would make cheating too easy.

04

STILL NEED HELP?

Found a bug, have a suggestion, or need something that is not here? Write to me directly. There is no ticket system and no bot — it is the same person who wrote the game.

marko [at] krulz [dot] games