Player Support
Need help with NodBlocks? Check out our frequently asked questions or reach out to us directly.
Frequently Asked Questions
Why is my face tracking not working?
Ensure you are playing in a well-lit environment and that your camera isn't obstructed. NodBlocks requires an iOS device with a TrueDepth camera (Face ID). iPad users should ensure their hand isn't blocking the camera array on the bezel.
Does the game record my face?
No. We take your privacy very seriously. NodBlocks utilizes ARKit to read math-based blend shapes (like "jaw open" or "head turn") in real-time. No video or image data of your face is ever saved, recorded, or sent to the cloud.
My score didn't upload to the leaderboard?
Please ensure you have an active internet connection. If the database servers are momentarily unreachable, your score will unfortunately not be saved. We do not currently support offline-to-online score syncing to prevent cheating.
Still need help?
If you encountered a bug, have a suggestion, or need further assistance, please drop us an email. We usually respond within 24-48 hours.